Frequently Asked Questions

Order & Shipping

Question 1: How long will it take to receive my order?

Typically, it takes 5-7 business days to receive your order. We're doing our best to deliver it promptly for you. You can also choose expedited shipping options at checkout.

Question 2: How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on the courier's site.

Exchange & Return

Question 3: What is your return policy?

Please check our return/refund/exchange policy here.

Question 4: Can I exchange an item? 

You can exchange an item with a higher-price item or the same item with a different size. See detailed policy here.

Payment

Question 5: What payment methods do you accept? 

We only accept credit/debit cards and paypal now. You can view all available options during the checkout process.

Bulk & Custom Orders

Question 6: Do you offer discounts for bulk orders?

Yes, we provide discounts for bulk or wholesale orders. Please leave your custom form here, and we will contact you soon!

Question 7: Do you offer customization options for your products?

Yes, we offer customization options for select products. Please contact us or leave your custom form here.

Contact

Question 8: What is your contact info?

You can find our contact details here. Alternatively, feel free to leave your information in our Custom Form here if you need bulk orders, and a member of our team will get back to you shortly.